adilqq Casino & Sportsbook Data Care

This page describes what we collect when you use adilqq and how we keep that data protected. We operate across Indonesia and supported jurisdictions, accepting payment via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Your privacy is fundamental to how we run our platform.

Our data practices reflect a straightforward principle: we collect only what we need to verify your identity, process your deposits and withdrawals, and deliver our live-dealer tables, sportsbook, and slot games safely. We do not sell your information to third parties, nor do we use it for purposes outside what you see here.

This policy applies to all adilqq users, whether you access us via Android app, iOS browser, or desktop. Read on to understand your rights and our responsibilities.

What We Collect

We collect information in three categories when you use adilqq.

Account and identity data

We ask for your email, a password you choose, and your full name when you sign up on adilqq. During account verification, we request a photo of your ID (KTP, passport, or driver's licence) and a brief selfie to confirm you are who you say you are. We store these documents securely and use them only to prevent fraud and comply with local regulations in Jakarta, Surabaya, Bandung, Medan, and Semarang.

Payment information

When you deposit or withdraw on adilqq, we record the payment method (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank account), the amount, and the date. We do not store your e-wallet PIN, bank password, or card number—those details stay with the payment provider. Our servers never touch your raw credentials.

Activity and device data

We log your betting history, game plays, and account activity so we can settle bets fairly and help you track your wagering. We also collect technical data: your IP address, device type (Android, iOS, desktop), browser type, and connection quality. This helps us optimize adilqq for low-bandwidth users and detect unusual account access.

Cookies on adilqq: We use session cookies to keep you logged in and preference cookies to remember your language and timezone settings. No cookies track you across third-party sites. You can disable cookies in your browser, but adilqq will not function if you do.

How We Use Your Data

Our use of data on adilqq is limited and specific:

Account operation: We verify your identity, process deposits and withdrawals, and settle all bets and game outcomes fairly.
Fraud prevention: We screen for suspicious activity—duplicate accounts, chargebacks, unusual betting patterns—to protect the platform and legitimate users.
Legal compliance: We retain records to meet regulations in the jurisdictions where we operate. During Liga 1, Piala AFF, and other major tournament seasons, we may review account activity more closely.
Service improvement: We analyze how users interact with adilqq (which games are popular, which payment methods are fastest) to make the experience better.
Customer support: Our team uses your account history to help if you have questions about a bet, a withdrawal, or a technical issue.

Third-Party Data Processors

We do not sell or share your personal data with marketers. However, we work with trusted vendors who help us operate adilqq:

Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment operators, and banks (e-wallet, mobile banking, local payment, online payment) handle your payment credentials. We share only the amount and transaction ID, never your password or PIN.
Cloud hosting: Our servers may be located outside Indonesia, encrypted and firewalled. Data stays encrypted in transit and at rest.
Analytics provider: We use an analytics service to track adilqq performance, crash logs, and user flow. This vendor does not store personally identifiable information.
Sports data feeds: For sportsbook odds (Liga 1, Piala Indonesia, Piala AFF, Champions League), we receive official schedules and results from licensed sports data companies. No personal data is shared with them.

Your Rights on adilqq

We recognize your rights to your own data:

Access: You can request a copy of all data we hold about you on adilqq by contacting our support team.
Correction: If your name, email, or payment method is wrong in our system, you can update it directly in your account settings or ask support to help.
Deletion: You may request that we delete your account and associated data, subject to legal retention requirements (typically 7 years for financial records).
Objection: You can opt out of analytics and non-essential cookies, though this may limit some adilqq features.

How We Protect Your Data

Security on adilqq is a shared responsibility. We encrypt all connections using industry-standard SSL/TLS. Your password is hashed—we never store it in plain text. Identity documents (photos of your ID) are encrypted and stored separately from your account profile.

We run regular security audits and maintain firewalls to block unauthorized access. If you suspect your account has been compromised, reset your password immediately via the login page, or email our support team to freeze your account temporarily while we investigate.

Data protection checklist

We encrypt all connections to adilqq (SSL/TLS).
Payment credentials never touch our servers—payment providers handle them.
Identity documents are encrypted and stored separately.
Your password is hashed; we cannot read it or reset it for you (only you can reset it).
We do not share your personal data with advertisers or unrelated third parties.

Data Retention

We keep your data for as long as your account is active, plus a retention period required by law. Typically, we retain financial records (deposits, withdrawals, bets) for seven years. Account profile data (name, email, ID photos) remains on file until you request deletion, subject to legal obligations. If you close your account during Idul Fitri, Idul Adha, Imlek, or Nyepi holiday periods, we may take longer to process deletion due to reduced staffing.

Jurisdiction and Data Transfers

adilqq operates under the laws of the jurisdictions where we are authorized to provide our services. Our servers may be located outside Indonesia, but we comply with Indonesia's data protection standards. When we transfer data internationally, we use encryption and legal agreements to ensure the same level of protection you receive on adilqq within Indonesia's borders.

Changes to This Policy

We may update this privacy policy as our business evolves or to comply with new laws. If we make material changes, we will notify you via email or by displaying a notice on the adilqq login page. Your continued use of adilqq after such changes means you accept the updated policy.

Contact adilqq

If you have questions about how we handle your data on adilqq, or if you wish to exercise your data rights, reach out to our support team. You can submit a request via the in-app help menu or email our data protection officer. We aim to respond to all data-subject requests within 30 days.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of adilqq comply with their own jurisdiction's regulations. This privacy policy is governed by the law of the jurisdiction in which adilqq is licensed to operate.